Stuck During CAT 2026 Registration? Here's Exactly Who to Call
Published 6 August 2026 · 3 min read · Common Admission Test
If you're stuck somewhere in your CAT 2026 application, there are two separate helplines and picking the right one saves you a lot of time. Anything to do with registration, payment or uploading documents goes to the toll-free number. Anything about eligibility, category or a PwBD certificate goes to the CAT Centre at IIM Indore.
Preparing for CAT 2026? Solve 1000+ Free Questions on Percentyl
If you're stuck somewhere in your CAT 2026 application, there are two separate helplines and picking the right one saves you a lot of time. Anything to do with registration, payment or uploading documents goes to the toll-free number. Anything about eligibility, category or a PwBD certificate goes to the CAT Centre at IIM Indore.
Here are the exact numbers, timings and email, so you know who to reach for what.
CAT 2026 Helpline at a Glance
Your query | Where to reach | Days and timings | Contact |
|---|---|---|---|
Registration, application, payment, document upload | Toll-free helpline | Monday to Saturday (excluding holidays), 9:00 am to 6:00 pm | 1-800-210-0175 |
Eligibility, category, PwBD certificate | CAT 2026 Centre, IIM Indore | Monday to Friday (excluding holidays), 9:30 am to 5:30 pm | +91 731 2439402 |
The toll-free number is for form and payment problems
For anything about registering, filling the application, making the payment or uploading documents, call only the toll-free number. This is the desk that can see your application and fix these issues.
Number: 1-800-210-0175 (toll free)
Timings: Monday to Saturday, 9:00 am to 6:00 pm. The line is closed on public holidays.
Since it's toll free, you won't be charged for the call. Try to ring within working hours on a working day so someone picks up.
Raise a ticket on the Grievance Portal
If you'd rather write than call, you can raise a ticket on the Grievance Portal. It's open to every registered candidate. You'll find it inside the Registered Candidate Login as a separate tab within the application login. Log in, open that tab, describe your problem and you get a tracked ticket instead of an untraceable email.
The CAT Centre handles eligibility and academic questions
For academic doubts like whether you're eligible, which category you fall under or how the PwBD certificate works, contact the CAT Centre office at IIM Indore. These are the questions the toll-free desk can't rule on.
Phone | +91 731 2439402 |
|---|---|
cat2026_helpdesk@iimidr.ac.in | |
Timings | Monday to Friday (excluding holidays), 9:30 am to 5:30 pm |
Address | CAT 2026 Centre, C/o Admissions Office, Indian Institute of Management Indore, Prabandh Shikhar, Rau-Pithampur Road, Indore, Madhya Pradesh, PIN 453556 |
One thing to keep straight. Do not contact the CAT Centre for anything to do with registration, application or payment. Those go to the toll-free number or the Grievance Portal. The CAT Centre is only for the academic and eligibility side.
Check the FAQ before you call
Most first-time doubts already have an answer on the official website. Before you spend time on a call, look at the FAQ section on the CAT site at https://iimcat.ac.in/. Common questions on registration, documents and eligibility are covered there, so you might get your answer in two minutes without waiting in a queue.
Frequently Asked Questions
What is the CAT 2026 helpline number?
For registration, application, payment or document upload issues, call the toll-free number 1-800-210-0175. It's open Monday to Saturday, 9:00 am to 6:00 pm, excluding holidays.
Who do I contact for CAT 2026 eligibility or category questions?
Contact the CAT 2026 Centre at IIM Indore on +91 731 2439402 or email cat2026_helpdesk@iimidr.ac.in. This desk handles eligibility, category and PwBD certificate queries, Monday to Friday, 9:30 am to 5:30 pm.
Can I call the CAT Centre for a payment or form problem?
No. The CAT Centre only handles academic and eligibility queries. For registration, application or payment issues, use the toll-free number 1-800-210-0175 or the Grievance Portal.
How do I raise a grievance for CAT 2026?
Log in through the Registered Candidate Login and open the Grievance Portal, which sits as a separate tab inside the application login. It's available to all registered candidates and gives you a tracked ticket.
What are the CAT 2026 helpline timings?
The toll-free line runs Monday to Saturday, 9:00 am to 6:00 pm. The CAT Centre runs Monday to Friday, 9:30 am to 5:30 pm. Both stay closed on public holidays.
Frequently Asked Questions
What is the CAT 2026 helpline number?
For registration, application, payment or document upload issues, call the toll-free number 1-800-210-0175. It's open Monday to Saturday, 9:00 am to 6:00 pm, excluding holidays.
Who do I contact for CAT 2026 eligibility or category questions?
Contact the CAT 2026 Centre at IIM Indore on +91 731 2439402 or email cat2026_helpdesk@iimidr.ac.in. This desk handles eligibility, category and PwBD certificate queries, Monday to Friday, 9:30 am to 5:30 pm.
Can I call the CAT Centre for a payment or form problem?
No. The CAT Centre only handles academic and eligibility queries. For registration, application or payment issues, use the toll-free number 1-800-210-0175 or the Grievance Portal.
How do I raise a grievance for CAT 2026?
Log in through the Registered Candidate Login and open the Grievance Portal, which sits as a separate tab inside the application login. It's available to all registered candidates and gives you a tracked ticket.
What are the CAT 2026 helpline timings?
The toll-free line runs Monday to Saturday, 9:00 am to 6:00 pm. The CAT Centre runs Monday to Friday, 9:30 am to 5:30 pm. Both stay closed on public holidays.